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Hospitality Technology News: Staying Ahead of the Curve in a Digital World
Introduction:
The hospitality industry is undergoing a rapid digital transformation. From online booking systems and smart room controls to AI-powered customer service and data-driven revenue management, technology is reshaping the guest experience and operational efficiency. Staying abreast of the latest advancements is crucial for hotels, restaurants, and other hospitality businesses to remain competitive and thrive. This comprehensive guide delivers the latest hospitality technology news, analyzing emerging trends, showcasing innovative solutions, and offering insights into how these technologies are impacting the industry. We’ll explore everything from cloud-based property management systems to the burgeoning field of hospitality robotics, providing you with the knowledge you need to navigate this exciting and ever-evolving landscape.
1. The Rise of Cloud-Based Property Management Systems (PMS):
Cloud-based PMS are revolutionizing hotel operations. Unlike on-premise systems, cloud PMS offer enhanced accessibility, scalability, and cost-effectiveness. Hotels can access real-time data from anywhere with an internet connection, improving collaboration and decision-making. Furthermore, cloud PMS often integrate with other hospitality technologies, creating a seamless ecosystem for managing reservations, guest profiles, revenue, and more. The flexibility of cloud solutions allows hotels to adapt quickly to changing demands and easily scale their operations as needed. We’ll explore key players in the cloud PMS market and discuss the benefits and considerations for adopting this technology.
2. Artificial Intelligence (AI) and Machine Learning (ML) in Hospitality:
AI and ML are rapidly changing the guest experience and operational efficiency. AI-powered chatbots provide 24/7 customer service, answering frequently asked questions and resolving simple issues. ML algorithms analyze vast datasets to predict guest behavior, optimize pricing strategies, and personalize the guest journey. From personalized recommendations to predictive maintenance of hotel equipment, AI and ML are transforming how hospitality businesses operate. We’ll examine real-world examples of AI and ML implementation in hotels and restaurants and discuss the potential future applications of these technologies.
3. The Internet of Things (IoT) and Smart Hotel Rooms:
The IoT is bringing a new level of personalization and convenience to hotel rooms. Smart room controls allow guests to adjust lighting, temperature, and entertainment systems with their smartphones or voice assistants. IoT-enabled devices can also track energy consumption, optimize cleaning schedules, and enhance security. We’ll explore the benefits and challenges of implementing IoT technology in hotels, analyzing the impact on guest satisfaction and operational efficiency.
4. Mobile-First Strategies and Guest Engagement:
Mobile technology is central to the modern hospitality experience. Guests expect seamless mobile check-in, mobile ordering, and mobile payment options. Hotels are leveraging mobile apps to provide personalized recommendations, offer exclusive deals, and enhance guest communication. We'll examine the importance of developing a strong mobile-first strategy and explore best practices for engaging guests through mobile channels.
5. Data Analytics and Revenue Management:
Data is the new gold in the hospitality industry. Hotels are using data analytics to understand guest preferences, optimize pricing strategies, and improve operational efficiency. Revenue management systems leverage data to predict demand, adjust pricing dynamically, and maximize occupancy rates. We'll discuss the importance of data-driven decision-making and explore the tools and techniques used for effective revenue management in the hospitality sector.
6. Hospitality Robotics and Automation:
Robotics is increasingly being adopted in hospitality to automate repetitive tasks and enhance efficiency. Robots can perform tasks such as room service delivery, cleaning, and concierge services. While the initial investment can be significant, the long-term benefits of increased efficiency and reduced labor costs are driving adoption. We'll examine the current applications of robotics in hospitality and discuss the potential future impact on the industry.
7. Cybersecurity in the Hospitality Industry:
With the increasing reliance on technology, cybersecurity is paramount. Hotels must protect sensitive guest data and prevent cyberattacks that could disrupt operations and damage their reputation. We'll discuss best practices for securing hospitality technology systems and protecting guest data, emphasizing the importance of robust security measures in today's digital landscape.
8. The Future of Hospitality Technology:
The hospitality technology landscape is constantly evolving. Emerging technologies such as augmented reality (AR), virtual reality (VR), and blockchain are poised to further transform the industry. We'll explore the potential applications of these emerging technologies and discuss their impact on the future of hospitality.
Article Outline: Hospitality Technology News
I. Introduction: Defining the scope and importance of hospitality technology news.
II. Core Chapters:
A. Cloud-based PMS: Benefits, Challenges, and Key Players
B. AI & ML in Hospitality: Applications and Future Trends
C. IoT & Smart Hotel Rooms: Guest Experience and Efficiency
D. Mobile-First Strategies: Engaging Guests Through Mobile
E. Data Analytics & Revenue Management: Data-Driven Decisions
F. Hospitality Robotics & Automation: Efficiency and Cost Savings
G. Cybersecurity in Hospitality: Protecting Guest Data
H. Emerging Technologies: AR, VR, and Blockchain's Impact
III. Conclusion: Summarizing key takeaways and future outlook.
(Detailed explanation of each point in the outline is provided in the body of the article above.)
FAQs:
1. What is a cloud-based PMS and how does it benefit hotels? Cloud-based PMS offer accessibility, scalability, and cost-effectiveness, enabling hotels to manage operations from anywhere and easily adapt to changing demands.
2. How can AI improve the guest experience? AI-powered chatbots offer 24/7 customer support, while ML algorithms personalize recommendations and optimize pricing.
3. What are the benefits of IoT in smart hotel rooms? IoT enables personalized controls, energy efficiency, and improved security.
4. Why is a mobile-first strategy crucial for hotels? Guests expect seamless mobile check-in, ordering, and payment options.
5. How can data analytics improve revenue management? Data analytics allows hotels to predict demand, optimize pricing, and maximize occupancy.
6. What are the applications of robotics in the hospitality industry? Robots can perform tasks such as room service, cleaning, and concierge services.
7. Why is cybersecurity essential for hospitality businesses? Robust security measures protect guest data and prevent cyberattacks.
8. What emerging technologies will shape the future of hospitality? AR, VR, and blockchain have the potential to revolutionize the guest experience.
9. How can I stay updated on hospitality technology news? Follow industry publications, attend conferences, and network with professionals.
Related Articles:
1. The Impact of AI on Hotel Revenue Management: Explores how AI algorithms optimize pricing and maximize revenue.
2. Cloud PMS: A Comprehensive Guide for Hotel Operators: A detailed guide to selecting and implementing cloud-based PMS.
3. Smart Hotel Rooms: Enhancing Guest Experience with IoT: Focuses on the benefits and challenges of implementing IoT in hotel rooms.
4. Mobile Strategies for Enhancing Guest Engagement: Best practices for creating effective mobile apps for hotels.
5. Data Analytics in Hospitality: Unlocking Business Insights: How data analytics can provide valuable insights for hotels.
6. Robotics in Hospitality: Automation and Efficiency: An in-depth look at the current and future applications of robots in hotels.
7. Cybersecurity Best Practices for Hotels: Essential security measures to protect guest data and prevent cyberattacks.
8. The Future of Hospitality: Emerging Technologies and Trends: A look at the long-term impact of AR, VR, and blockchain on the industry.
9. How to Choose the Right Hospitality Technology for Your Business: A guide to selecting the best technology solutions for your specific needs.
| hospitality technology news: Hospitality Technology , 2010 |
| hospitality technology news: Mobile Computing and Technology Applications in Tourism and Hospitality Waluyo, Agustinus Borgy, Tan, Ling, 2022-03-11 Mobile computing and wireless technology have grown at a phenomenal rate in recent years, and so has artificial intelligence. The most advanced software applications that the world ever witnessed can be realized through a combined aspect of these disciplines, capable of delivering high level support to various industry sectors and to people’s quality of life in general. Currently, many countries are facing challenges from the COVID-19 pandemic. One of the most impacted industries by the pandemic is that of tourism and hospitality. It is time to explore and leverage the power of mobile and wireless intelligence to assist with the recovery of the tourism and hospitality sector during and after the pandemic, which constitutes a need for relevant research in the field. Mobile Computing and Technology Applications in Tourism and Hospitality presents the latest research and development in mobile and intelligent computing with a focus on tourism and hospitality sectors. The chapters discuss the role of research on innovative technologies and applications for resilience to return the tourism and hospitality industry back to its normal state. This includes research on topics such as sensor-based technology, smart tourism, virtual and augmented reality, mobile travel applications, and more. This book is ideal for managers, executives, museum and cultural heritage specialists, app developers, IT consultants, tourism and hospitality professionals, researchers, academicians, and students. |
| hospitality technology news: HOSPITALITY 2.0: Digital Revolution in the Hotel Industry Ira Vouk, 2022-01-31 This book is about the past, present, and future of hospitality. It presents a comprehensive study on the state of the industry by describing the challenges it has been dealing with, major disruptions in the recent years, effects of tech evolution, cloud computing, alternative accommodations and COVID-19, with a glimpse into what the future holds in the next 5-10 years and how we can get there faster and more efficiently. It contains exclusive interviews with industry leaders and technology founders who share their stories about what inspired them to start their companies, how they overcame the challenges presented by the hospitality industry, and how they developed their products into key elements of the hospitality ecosystem. You will also find interviews with companies like Google and AWS where they share their vision on how to move the industry forward through technology and what they are already doing in that area. This book is best suited for: hotel owners and managers, executives of hospitality companies, technology founders, investors, hospitality professors and students as well as anyone else who has an interest in the hospitality industry and shares my passion for its evolution. Regardless of your current experience and knowledge level, you will learn many new things about the industry. At least one ‘Aha!’ moment per chapter is guaranteed. |
| hospitality technology news: Technology and Luxury Hospitality Park Thaichon, Pushan Kumar Dutta, Pethuru Raj Chelliah, Sachin Gupta, 2024-06-28 The integration of pioneering information and communication technologies has transformed the hospitality sector. This groundbreaking book delves into the transformative power of cutting-edge technologies in the world of high-end travel and accommodation. As the digital revolution continues to reshape our lives, this book offers an exclusive look at how the hospitality industry is adapting and evolving to cater to the sophisticated tastes of the modern, tech-savvy traveller. In this eye-opening exploration, readers will be taken on a journey through the latest innovations in artificial intelligence, blockchain, and the metaverse as they intersect with the world of luxury hospitality. From AI-driven concierge services and smart hotel rooms that cater to guests' every whim to the democratization of luxury experiences through blockchain-based loyalty programmes and the rise of virtual reality travel, this book reveals the extraordinary possibilities that lie ahead for the discerning traveller. With insights from international experts, this edited collection provides a comprehensive and engaging overview of the current and future trends shaping the industry and will be valuable to scholars and postgraduate researchers across the hospitality sector, innovation, and luxury management. |
| hospitality technology news: AI, Blockchain, and Metaverse in Hospitality and Tourism Industry 4.0 Adel Ben Youssef, Pushan Kumar Dutta, Ruchi Doshi, Manohar Sajnani, 2024-10-01 The book offers a critical exploration of the integration of AI, blockchain, and metaverse technology in the hospitality and tourism industry to investigate the potential of these technologies in revolutionizing the industry. This comprehensive work studies, with practical examples, how cutting-edge technologies of Industry 4.0 are transforming luxury industry into a high-touch, hyper-personalized metaverse. It explains how these technologies can be used to improve customer experience and operational efficiency in areas such as guest interaction, supply chain management, payment processing, and virtual stores. The book also discusses the conditions that can promote sustainable development in the hospitality industry using Industry 4.0 technologies. Provides an innovative perspective by blending high-tech trends like AI, blockchain, and metaverse with traditional wellness practices Emphasis on ethical considerations and potential risks associated with the use of these technologies, providing a balanced perspective on their impact Includes case studies and practical examples on how businesses can use AI, blockchain, and the metaverse to improve customer experiences and operational efficiency Explores how the hospitality industry can embrace Industry 4.0 technologies to improve its operations, enhance customer experiences, and contribute to sustainable development Provides a roadmap for companies looking to implement these technologies, highlighting potential benefits and pitfalls of each approach This reference book is for scholars and professionals in computer science who are interested in studying the effect of AI, blockchain, and metaverse in hospitality and tourism industry. |
| hospitality technology news: Technology Application in the Tourism and Hospitality Industry of Bangladesh Azizul Hassan, 2021-10-06 The tourism and hospitality industry of Bangladesh as a South Asian country has potential. Sustainable development of this industry in this country is on the move. Still, there are some hindrances which appear to be stymieing this industry’s overall development potential. Overcoming such hindrances can be partly enabled by applying digital innovation and introducing more Internet based platforms in the country’s tourism and hospitality industry. The country is believed to have emphasized innovative technology application in this industry, but technology applications in this industry in Bangladesh have so far attracted very few researchers, resulting in insufficient contributions and very limited knowledge. This book, therefore, can make a significant contribution towards the very limited knowledge in this identified research area. On the specific ground of technology application in the tourism and hospitality industry, the book covers concepts and context, the present scenario, product and service offers, and an analysis of the roles of public and private institutions. On related issues, the book also covers social media, networking and connectivity; sustainability practices and climate change effects; tourist experiences; developments; and challenges, suggestions, and future research directions. The book is expected to appeal to general readers, as well as researchers with an interest in technology applications in the tourism and hospitality industry. This book is also an essential read for the relevant policy planners and industry professionals. |
| hospitality technology news: Hospitality Upgrade , 2006 |
| hospitality technology news: Hotel Tech 101 Ira Vouk, 2024-08-31 This immersive manuscript was written for everyone who wants to better understand the complex realm of hospitality technology. It is for any industry professional who aims to become more successful in the hospitality business: owners, operators, students, lecturers, consultants, investors, tech founders, and other employees of technology companies in travel and hospitality, including product managers, sales, marketing, and customer service teams. The goal of this book and the supplemented diagrams is to help you make sense of the digital chaos, aiding industry professionals in gaining a clearer understanding of how our tech ecosystem functions. Here are the key concepts that are addressed in this book: - How to view our industry from a 360-degree perspective and understand key players and stakeholders. This includes an explanation of the industry’s composition, which affects technology adoption (fragmentation, stakeholders, main categories of decision-makers). - How to easily navigate the complex layout of the hotel technology ecosystem. - Integration dependencies and how they affect technology adoption. - All things AI, related to travel and hospitality. This book aims to not just shed light on the subject but align all stakeholders, and ultimately drive innovation in our industry. It will enable hoteliers to understand how to navigate the complex world of hospitality tech and make optimal tech investment decisions. But at the same time, it will assist tech vendors in better understanding our industry, including their relationships with other players in the market, so they can be more efficient in scaling their products. Additionally, this book will play an important role in getting investors on the same page. They’re the ones who ultimately vote with their wallets, directly affecting the evolution of technology in our industry. It’s essential for them to understand how to make investment decisions that will yield optimal results and significantly improve technology adoption rates thus finally dragging our industry by its ears into the 21st century. This publication will help many hospitality companies learn better ways to succeed in the new Hospitality 2.0 environment. Many problems that hospitality businesses face can be overcome with the right knowledge. If you have the knowledge – you have the power to succeed. |
| hospitality technology news: Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry Vinod Kumar Shukla, Amit Verma, Jean Paolo G. Lacap, 2024-07-05 This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry. |
| hospitality technology news: Hotel and Travel Management in the AI Era Talukder, Mohammad Badruddoza, Kumar, Sanjeev, Tyagi, Pankaj Kumar, 2024-08-29 In the age of artificial intelligence (AI), hotel and travel management are undergoing transformations to revolutionize guest experiences, make operations efficient, and improve industry standards. AI technologies redefine how hotels and travel companies personalize customer interactions, streamline operations, and optimize revenue management. From tools like chatbots and virtual assistants to predictive analytics, AI enables increased efficiency and customization. As AI continues to evolve, questions must be raised about data privacy, ethical use or algorithms, and the roles of hospitality workers as technology becomes pivotal. Hotel and Travel Management in the AI Era explores the intersection of AI and hotel and travel management, showcasing its potential for innovation and the challenges it presents for workers in the hospitality industry. It posits effective solutions for managing technology integration in an industry where the human aspect of management is pivotal. This book covers topics such as virtual and augmented reality, smart technology, and risk management, and is a useful resource for hospitality and tourism professionals, security workers, computer engineers, business owners, sociologists, researchers, and academicians. |
| hospitality technology news: More Hotel Mogel Larry Mogelonsky, Adam Mogelonsky, 2020-09-24 The COVID-19 pandemic represents a watershed moment for hotels around the world. Weathering the short-term consequences of a global travel shutdown required a deft hand in management, while navigating any organization toward success in the recovery period demands even more intellect and creativity. There are now so many new challenges facing the hospitality industry and the situation is changing almost every day. With technology playing a pivotal role in the hotel of the future, all managers must also have a firm grasp of how each platform and device works in order to determine what is best for their organizations while still operating on a lean budget. As presented in this sixth book in the series, More Hotel Mogel gives hoteliers the latest tools to prosper in this rapidly evolving period. While analyzing the current trends and looking at how the coronavirus has affected every operation, the authors also examine what underscores modern guest behavior and how best to appeal to customers so that you can maximize revenue at any property. This is not an introductory textbook on the hotel industry, but rather a compilation of selected topics that highlight current success stories, blunders to avoid and unique ideas to help hotels in the post-pandemic world. The goal throughout is to make aspiring hoteliers and seasoned professionals think about how to boldly grow their businesses in this brave new hospitality world. |
| hospitality technology news: In Vino Veritas Adam Mogelonsky, Larry Mogelonsky, 2022-09-02 Selling wine is as much art as it is procurement, science, service, marketing, pricing and more recently, technology. While most restaurateurs, sommeliers and hoteliers have a good grasp of beverage strategy, prolific writers for the hotel industry, Adam and Larry Mogelonsky, bring you a handbook on how to take your wine knowledge to the next level. Based on decades of experience consulting with hotels and restaurants around the world as well as from their previous tenure in the advertising industry, the authors bring together insights and psychological principles designed to improve your performance at every step of the sales process. Ideal for budding restaurant managers, F&B directors, sommeliers as well as waitstaff and hospitality students, this book ultimately teaches how wine fits into the dining experience to maximize any outlet’s beverage profits. |
| hospitality technology news: The Role of Artificial Intelligence in Regenerative Tourism and Green Destinations Alhamzah Alnoor, Gül Erkol Bayram, Chew XinYing, Syed Haider Ali Shah, 2024-07-09 This volume takes the reader through the origins of regenerative tourism and how artificial intelligence can be utilised to develop and maintain green tourism. Chapters examine everything from marketing, data mapping, employment opportunities, cultural issues as well as what the future holds for tourism to give back to countries. |
| hospitality technology news: Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality Stanislav Ivanov, Craig Webster, 2019-10-14 Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries. |
| hospitality technology news: Proceedings of the 2nd International Joint Conference on Hospitality and Tourism, IJCHT 2022, 6-7 October 2022, Singaraja, Bali, Indonesia I Nyoman Saputra Wahyu Wijaya, Ni Ketut Widiartini, Made Riki Ponga Kusyanda, 2022-12-12 The 2nd International Joint Conference on Hospitality and Tourism (IJCHT) is an international forum that organized by the faculty of engineering and vocational, Universitas Pendidikan Ganesha, Bali, Indonesia as main organizer, previously the first (IJCHT) was held in UiTM Mara, Cawanag Pulau Pinang, Malaysia. The co-organized come from any other international institutions such as (1) Çanakkale Onsekiz Mart University, Turkiye/TROAS International Tourism Research Association (Turki), (2) Thammasat University, GSTM, National Institute of Development Administration (Thailand), (3) Universiti Teknologi MARA Cawangan Pulau Pinang (Malaysia), (4) the University of South Florida, Muma College of Business School of Hospitality and Tourism Management (USA), (5) Universitas Negeri Surabaya, (6) Forum Tata Boga Indonesia (Indonesia), (8) Perkumpulan Prodi Pendidikan Tata Busana Indonesia (Indonesia). IJCHT is an academic forum in tourism, hospitality and vocational education, to bring together academics, researchers and professionals to present their ideas and experiences in a scientific event, with the main theme “Supporting Sustainable Tourism by means of three basic frameworks: social, creative economy and environment”. IJCHT 2022 welcomes paper submissions for innovative work from researchers from diverse backgrounds including students, teachers, researchers, practitioners and the general public in tourism and hospitality industry and also in vocational education. The 2 nd International joint Conference on Hospitality and Tourism is attended by participants from more than 29 different university and institute, who represent Two different countries, namely Indonesia and France. Therefore, on behalf of the committee and the Research Institute of Universitas Pendidikan Ganesha. The success of the IJCHT 2022 is due to the support of many people i.e. steering committee members, program committee members, organizing committee members, authors, presenters, participants, keynote speakers, student committee, and people in other various roles. We would like to thank them all. (presenter and author) come from more than 5 (five) countries with international presenters of 68 participants out of 154 participants or 44.1% of all presenters at this Conference. This does not include participants other additions that were present were invitations (non-presenters) from the Undiksha Leaders, the Committee IJCHT, and Tourism Vocational School Teachers in Bali Province, as well as Undiksha Students. Participation of participants as presenters and authors in this international conference consisting of 10 countries (12 universities abroad) and 20 universities/institutions in Indonesia. This conference was also attended online via the zoom link and YouTube. Conference via zoom followed by 300 participants consisting of Undiksha students and other participants from within the country or abroad. While on the youtube link at the conference took place attended by 455 participants (455 views. Streamed on live Oct 6, 2022). Therefore, on behalf of the committee and the Research Institute of Universitas Pendidikan Ganesha. The success of the IJCHT 2022 is due to the support of many people i.e. steering committee members, program committee members, organizing committee members, authors, presenters, participants, keynote speakers, student committee, and people in other various roles. We would like to thank them all. |
| hospitality technology news: Computers and Information Technology Claire Wyckoff, 2010-03-26 Examines professions in information technology that are available to students with two-year degrees. |
| hospitality technology news: New Technology and Mediated Chinese Tourists Han Shen, Alei Fan, Laurie Wu, 2023-05-31 This book aims to curate a collection of articles to showcase the latest work and biggest trends shaping the global tourism industry in the past two decades - new technology and the Chinese tourists. While the emergence of new technology continues to propel the evolution of the tourism industry, Chinese tourists as a dominating market have won increasing attention across worldwide destinations. On one hand, the vast advancement of technology has fundamentally shifted the way Chinese tourists travel. On the other hand, the arrival of technologically savvy Chinese tourists has provoked tourism providers and destinations to adopt innovative technology (e.g., mobile payment). Standing on the edge of the third decade of the twenty-first century, the tourism industry and scholarly community are facing unprecedented challenges amidst exciting opportunities. Particularly, this line of research is perhaps timelier than ever, with the pandemic physically distancing people whilst augmenting technology's function in mediating social interactions and connecting lives beyond geographic boundaries. New Technology and Mediated Chinese Tourists will be a great resource for researchers and students of Tourism and Hospitality including those interested to understand how innovation and technology is embedded in the tourism industry. This book was originally published as a special issue of the Journal of China Tourism Research. |
| hospitality technology news: Tourism Management Clare Inkson, Lynn Minnaert, 2022-09-14 This introductory text provides readers with a robust understanding of tourism and its industries, including how destinations are developed, marketed and managed, and how tourism impacts communities, environments and economies. The authors discuss the critical issues affecting 21st century tourism, such as sustainability, the climate crisis, globalisation, community, technology, the environment and the sharing economy. The text has been fully updated in light of the Covid-19 pandemic and its notable, and in some cases lasting, impacts on the tourism industry. The text features new mini-case studies (snapshots) and international case studies from countries around the globe including USA, Saudi Arabia, India, China, New Zealand, Australia, Namibia and the UK. It discusses the latest trends in transport, hospitality, attractions and the travel trade and includes examples from major tourism companies including Trip.com, TUI and Airbnb. The book is suitable for students who are starting their tourism studies as part of their college or university education. Clare Inkson is a Senior Lecturer in Tourism and Course Leader of BA Tourism with Business at the University of Westminster, London. Lynn Minnaert is the Academic Director and Clinical Associate Professor at New York University’s Jonathan M. Tisch Center for Hospitality and Tourism. |
| hospitality technology news: How to Market a Product for Under $500 Jeffrey Dobkin, 1996 Money is not the criteria for the successful launch of a new product. Everything you need to know to bring your product to the attention of a national marketplace for under $500 is included in this book. |
| hospitality technology news: Service Failures and Recovery in Tourism and Hospitality Erdogan Koc, 2017-10-20 Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677 |
| hospitality technology news: Hospitality, Human Services and Tourism Rowan Riley, 2010-03-26 Explores some of the careers in the hospitality, human services, and tourism field for high school graduates who believe four years of higher education is not the right choice for them. |
| hospitality technology news: Corporate Cybersecurity in the Aviation, Tourism, and Hospitality Sector Thealla, Pavan, Nadda, Vipin, Dadwal, Sumesh, Oztosun, Latif, Cantafio, Giuseppe, 2024-08-05 The rapid advancement of Industry 4.0 technologies is revolutionizing the travel, tourism, and hospitality industries, offering unparalleled opportunities for innovation and growth. However, with these advancements comes a significant challenge: cybersecurity. As organizations in these sectors increasingly rely on digital technologies to enhance customer experiences and streamline operations, they become more vulnerable to cyber threats. The need for clarity on how to effectively manage cybersecurity risks in the context of Industry 4.0 poses a severe threat to the integrity and security of these industries. Corporate Cybersecurity in the Aviation, Tourism, and Hospitality Sector presents a solution to this pressing problem by comprehensively exploring cybersecurity and corporate digital responsibility in the global travel, tourism, and hospitality sectors. It brings together cutting-edge theoretical and empirical research to investigate the impact of emerging Industry 4.0 technologies on these industries. It provides insights into how organizations can build cybersecurity capabilities and develop effective cybersecurity strategies. By addressing key topics such as cyber risk management policies, security standards and procedures, and data breach prevention, this book equips industry professionals and scholars with the knowledge and tools needed to navigate the complex cybersecurity landscape of the Fourth Industrial Revolution. |
| hospitality technology news: Technology Application in Tourism in Asia Azizul Hassan, 2022-03-02 This book very specifically focuses on technology application in tourism in Asia. The book contains twenty-seven chapters in four sections (i.e., theories, innovations, practices, and future research directions), based on the intriguing qualities and importance of technology applications in the Asian tourism business. This book, a blend of comprehensive and extensive efforts by the contributors and editor, is designed to extensively cover technology applications in tourism in Asia, including distinct topics such as mobile computing, new product designs, innovative technology usages in tourism promotion, technology-driven sustainable tourism development, location-based apps, mobility, accessibility, the post crisis situation of COVID-19, etc. This book is a significant contribution towards the very limited knowledge of technology applications in tourism, with selected examples of Asian countries. The importance of technology in Asian tourism is rapidly increasing, and has led to a rise in luxury, allowing citizens to enjoy leisure travel over both long and short distances. The rise of low-cost airlines and the region’s growing, affluent middle class have changed the tourism environment dramatically. More tourists are booking their holidays online as a result of technological advancements. Online travel is the most important and well-established aspect of Asia's Internet economy. Considering the ongoing trend of technology applications in the tourism industry in Asia, more research attempts like this book need to be made aiming towards exploring diverse aspects. As tourism is an expanding area, this book can serve as a reading companion for tourism students, policy planners and industry professionals. This book is expected to be appreciated by expatriate researchers and researchers having a keen interest in the Asian tourism industry. |
| hospitality technology news: Felder's Comprehensive, 2005 Edition Nick Felder, 2005-07-14 Every industry has its standard professional directory -- advertising has its Black Book, manufacturing its Thomas's Register -- except, that is, for architecture...and design...and construction. While there are dozens of smaller directories, each addressing a specific market niche, none speak to all three industries in a comprehensive way. And larger product directories, like Sweets, are advertising driven and therefore incomplete. Felder's Comprehensive is the first pan-industry guide of its kind, and it is many times more comprehensive than the nearest competitor. It is an annual desk reference, directory, and product source guide with more reference information than any other title currently available. It contains thousands of listings of time-sensitive and timeless reference information for anyone involved in the business or practice of architecture, design, design/build, construction, interior design, facility management, and real-estate development. For example, readers can find listings for more than 12,000 manufacturers of furnishings, fixtures, equipment, and materials listed alphabetically, and, most importantly, by product category. Felder's also lists design competitions, domestic and international trade shows, trade publications and other media, trade associations, professional organizations, and more. Most sections are indexed and cross-referenced for easy referral and identification. Felder's is the first truly comprehensive reference guide of its kind for the A/E/C marketplace and is certain to become the industry standard. |
| hospitality technology news: Digital Project Practice for Banking and FinTech Tobias Endress, 2024-03-13 New technology and changes in the regulatory framework have had a significant impact; various new players have emerged, and new business models have evolved. API-based ecosystems have become the new normal and collaboration in the financial and banking industry has reached new levels. Digital Project Practice for Banking and FinTech focuses on technology changes in the financial industry and their implications for business practice. A combination of practical experience in the field as well as academic research, the book explores a wide range of topics in the multifaceted landscape of FinTech. It examines the industry’s various dimensions, implications, and potential based on academic research and practice. From project management in the digital era to the regulation and supervision of FinTech companies, the book delves into distinct aspects of this dynamic field, offering valuable insights and practical knowledge. It provides an in-depth overview of various unfolding developments and how to deal with and benefit from them. The book begins by exploring the unique challenges and opportunities project management presents in the digital era. It examines the evolving role of project management and provides strategies for effectively navigating the complexities of digital transformation initiatives. The book then covers such topics as: Financial Technology Canvas, a powerful tool for facilitating effective communication within fintech teams Process automation implementation in the financial sector and related benefits, challenges, and best practices to drive operational efficiency and enhance customer experiences Robotic process automation in financial institutions Cyptoeconomics and its potential implications for the diffusion of payment technologies The efficiency and risk factors associated with digital disruption in the banking sector. At its core, this book is about real-world practice in the digital banking industry. It is a source of different perspectives and diverse experiences from the global financial and banking industry. . |
| hospitality technology news: Hospitality Management and Digital Transformation Richard Busulwa, Nina Evans, Aaron Oh, Moon Kang, 2020-12-28 Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: • Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. • Explains the digital business and digital transformation imperative for hospitality and leisure organizations. • Discusses the different digital capabilities required to effectively compete as a digital business. • Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. • Discusses how hospitality and leisure managers can keep up with digital technology advancements. • Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business–related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications. |
| hospitality technology news: Emerging Trends in Indian Tourism and Hospitality Dr U N Shukla, Dr Sharad Kumar Kulshreshtha, 2019-05-07 The book insights into the various issues, aspects, potentials, prospects and challenges of tourism and hospitality sector in India in the age of technological transformation and innovations. It highlights the various cutting edge emerging concepts, practices, policies, marketing strategies of tourism, hospitality and aviation industry in India. The book explores new innovations and key practices in the Indian tourism and hospitality industry. It creates a knowledge base for the students, academicians, researchers and industry practitioners by analyzing the real research gaps and latest developments, trends, and research in the Indian tourism sector. The book also discusses recent initiatives taken by the Government of India to boost this particular sector. The book covers a very important part of syllabus of higher education programs in tourism like MBA (Travel Tourism), MTTM, MTM (IGNOU), MTA, BTS, BTA. |
| hospitality technology news: Managing Sustainability in the Hospitality and Tourism Industry Vinnie Jauhari, 2014-04-15 This new book focuses on the important concern of sustainability in tourism and hospitality industry. As the world’s natural resource base is limited, the world is looking for solutions in the domains of energy, water, alternate building materials, resource redeployment, and sustainable livelihoods as well. The tourism and hospitality industry is a large deployer of natural and created resources. Some of the themes the book addresses include: designing sustainable restaurants sustainable accommodation practices designing green hotels energy conservation in hotels- a Green Approach technology and sustainability marketing sustainability to consumers sustainable culinary practices sustainable employee practices sustainable equipment design for the hospitality industry sustainable tourism practices sustainable transport practices sustainable tourism destinations/cities The book takes sustainability beyond the realms of external factors that matter to an organization. The authors look at various constituents of the hospitality sector and analyze each of those from a sustainability standpoint. The book includes case studies that are global in nature and that show how sustainable applications can be used and how concerns can be addressed. Environmental challenges are also discussed. This book is futuristic with lot of practical insights for the students, faculty,. and practitioners. Since the contributors are from across the globe, it is fascinating to see the global benchmarks. |
| hospitality technology news: Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia Azizul Hassan, Nor Aida Abdul Rahman, 2022-11-17 Technological advances and the drive to digitalize business processes in aviation, tourism, and hospitality have forced the industries to go along with the digital movement. The results are often mixed. This book brings together contributions from leading scholars in the field and explores the digital transformation in these industries in Southeast Asia. The book looks at the impact of digital transformation on the region and the issues and challenges brought about by this transformation. It also addresses trends in the industries from blockchain technology, AI, biometric and mobile technology applications to in-flight catering. It examines the impact of COVID-19 on the industries and how the pandemic has led to businesses adopting new business models. Through the case studies of digital adoptions in the region, readers will gain insights on how the countries have leveraged new technologies and the implementation processes to drive digital transformation. The book aims to help scholars and policy makers understand the digital advances in the industries to better formulate responses in research and policy making and deliver effective digital transformation. |
| hospitality technology news: Revenue Management in the Lodging Industry Ben Vinod, 2022-10-31 This book provides an end-to-end view of revenue management in the hospitality industry. The book highlights the origins of hotel reservations systems and revenue management, challenges unique to hotels, revenue management models, new generation retailing, and personalization and steps required to remain competitive in the marketplace. This book is intended for practitioners to understand the basics and have a comprehensive view of the impacts of revenue management on product distribution, reservations, inventory control, including the latest advances in the field of attribute-based room pricing and inventory control. There are several aspects of revenue management that are not covered in books and journal articles such as hotel pricing, hotel fully allocated costs, content parity, impact of Online Travel Agencies on hotels, competitive revenue management and attribute-based room pricing and inventory control which represents the last frontier in hotel revenue management with intelligent retailing. Leveraging emerging technologies, such as Artificial Intelligence and Blockchain and the future state of revenue management, are also addressed. |
| hospitality technology news: Paths to the Prevention and Detection of Human Trafficking Andrews, Sharon K., Crawford, Caroline M., 2022-06-10 Much has already been published to better understand the problems associated with human trafficking such as why it occurs, where it occurs, and the horrendous tolls it takes on individuals and society. However, further study on the latest innovative ideas, research, and real-world efforts towards the detection and prevention of human trafficking analysis as well consideration of the success or failure of the current approaches is required in order to understand the necessary future improvements and how to best achieve them. Paths to the Prevention and Detection of Human Trafficking presents innovative and potentially transformational concepts and research results that discuss current, or developing, approaches that address the identification, reporting, and prevention of human trafficking, including important identified enablers of trafficking. Covering a range of topics such as machine learning and child exploitation, this reference work is ideal for policymakers, government officials, hospital administrators, researchers, academicians, scholars, practitioners, instructors, and students. |
| hospitality technology news: Marketing Principles with Student Resource Access 12 Months William M. Pride, O. C. Ferrell, Brian Lukas, Sharon Schembri, Outi Niininen, Riza Casidy, 2017-09 This is the printed textbook, Marketing Principles. Marketing Principles combines a thorough and engaging overview of essential marketing principles. The text provides you with the knowledge and decision-making skills you'll need to succeed in today's competitive business environment. Marketing Principles includes the most current coverage of marketing strategies and concepts with extensive real-world examples including social networking and digital marketing. You will find important topics drawn from the rapidly changing world of modern business including social and environmental responsibility, sustainability, globalisation, entrepreneurship, and marketing through transitional times. New, PRINT versions of this book come with bonus online study tools including animated activities and videos on the CourseMate Express platform. |
| hospitality technology news: Construction and Trades Ken Mondschein, PH D Kenneth C Mondschein, PhD, 2008 Provides information on careers in the hospitality industry, human services, and tourism that require only a high school diploma, discussing employers, working conditions, workplaces, training, and job-hunting tips for eight different jobs. |
| hospitality technology news: Health Care, Medicine, and Science Deborah Porterfield, 2007 Presents information about ten careers in health care, medicine and science that can be obtained through two-year degree programs. |
| hospitality technology news: Great Careers with a High School Diploma Amy Hackney Blackwell, 2010-04-21 Presents information about several careers in the fitness, beauty, and education fields that can be obtained with a high school diploma. |
| hospitality technology news: Health Care, Medicine and Science Deborah Porterfield, 2008 An introduction to such healthcare- and medical-related jobs as dental assistant, nurse aide, or veterinary assistant. |
| hospitality technology news: Manufacturing and Transportation Jessica Cohn, 2007 A four-year degree is not always necessary for students looking to pursue a career in manufacturing and transportation. This title covers many popular careers in the Manufacturing and Transportation field for students with an associate's degree, comparable certification, and work/life experience. |
| hospitality technology news: Food, Agriculture, and Natural Resources Scott Gillam, 2007 Presents information about twelve careers in food, agriculture and natural resources that can be obtained through two-year degree programs. |
| hospitality technology news: Manufacturing and Transportation Jessica Cohn, 2008 Profiles jobs in the manufacturing and transportation fields that require no more than a high school diploma or GED. |
| hospitality technology news: Top Careers in Two Years Lisa Cornelio, Gail Eisenberg, 2007 Covers a variety of careers in the fields of public safety, law, and security for students with an associate's degree, comparable certification, and work/life experience. |
